Privacy Policy
Your privacy matters to us. We're committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data.
Information We Collect
At Herewave Dynamo, we collect information that helps us provide better educational services and trading insights. The data we gather falls into several categories, each serving specific purposes for your learning experience.
| Data Type | Examples | Purpose |
|---|---|---|
| Personal Information | Name, email address, phone number | Account creation and communication |
| Educational Progress | Course completion, quiz scores, learning paths | Personalized learning experience |
| Technical Data | IP address, browser type, device information | Website functionality and security |
| Usage Analytics | Pages visited, time spent, feature usage | Service improvement and optimization |
How We Collect Information
We gather data through various methods when you interact with our platform. This includes information you provide directly when registering for courses, data collected automatically through cookies and tracking technologies, and insights from your engagement with our educational content.
How We Use Your Information
Your data helps us create a more personalized and effective learning environment. We use this information responsibly and only for purposes that benefit your educational journey.
- Delivering personalized course recommendations based on your interests and progress
- Sending important updates about new educational content and market insights
- Improving our platform based on user feedback and usage patterns
- Providing technical support and troubleshooting assistance
- Protecting against fraud and maintaining account security
- Analyzing trends to develop better educational materials
- Communicating about changes to our services or policies
We never sell your personal information to third parties. Your data is used exclusively to enhance your learning experience and provide the services you've requested from us.
Data Sharing and Disclosure
We believe in keeping your information secure and private. There are limited circumstances where we may share your data, and we want to be completely transparent about these situations.
Service Providers
We work with trusted third-party companies that help us operate our platform. These include email service providers, payment processors, and cloud hosting services. All service providers are contractually required to protect your information and use it only for the specific services they provide to us.
Legal Requirements
We may disclose your information when required by law, such as in response to a court order, subpoena, or other legal process. We may also share information to protect our rights, property, or safety, or that of our users or others.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owners. We would notify you of any such change and ensure your data continues to be protected under this privacy policy or a similar one.
Your Privacy Rights
Under US privacy laws, you have several important rights regarding your personal information. We're committed to making it easy for you to exercise these rights.
Access Your Data
You can request a copy of all personal information we have about you. We'll provide this in a readable format within 30 days of your request.
Correct Information
If any of your personal information is inaccurate or outdated, you can request corrections. We'll update your records promptly once we verify the changes.
Delete Your Data
You can request deletion of your personal information, subject to certain legal and operational requirements. We'll remove your data within 30 days when possible.
Limit Processing
You can request that we limit how we process your information, such as opting out of marketing communications while keeping your account active.
To exercise any of these rights, contact us at help@ktcius.com. We'll respond to all requests within 30 days and never charge a fee for these services.
Data Security and Protection
We take data security seriously and have implemented multiple layers of protection to safeguard your information. Our security measures are designed to prevent unauthorized access, disclosure, or misuse of your data.
Technical Safeguards
- End-to-end encryption for all data transmission
- Secure cloud storage with regular backups
- Multi-factor authentication for staff access
- Regular security audits and penetration testing
- Automated monitoring for suspicious activity
Administrative Controls
Access to your personal information is strictly limited to employees who need it to perform their job functions. All staff receive regular privacy training, and we maintain detailed logs of who accesses what information and when.
Incident Response
In the unlikely event of a data breach, we have procedures in place to respond quickly. We'll notify affected users within 72 hours and provide clear information about what happened and what steps we're taking to address the situation.
Data Retention and Deletion
We keep your information only as long as necessary to provide our services and comply with legal requirements. Different types of data have different retention periods based on their purpose and legal obligations.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | Until account deletion | Service provision |
| Educational Records | 7 years after completion | Educational standards compliance |
| Payment Data | 7 years | Tax and accounting requirements |
| Marketing Communications | Until opt-out | Consent-based processing |
| Technical Logs | 12 months | Security and troubleshooting |
When we no longer need your information, we securely delete it using industry-standard data destruction methods. For physical media, we use certified destruction services that provide certificates of completion.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized content. We want you to understand exactly what these technologies do and how you can control them.
Types of Cookies We Use
- Essential cookies that enable basic website functionality
- Performance cookies that help us understand how visitors use our site
- Functional cookies that remember your preferences and settings
- Marketing cookies that deliver relevant advertisements and content
Managing Cookie Preferences
You can control cookies through your browser settings. Most browsers allow you to block or delete cookies, though this may affect website functionality. You can also opt out of marketing cookies while keeping functional ones active.
We use Google Analytics to understand website usage patterns. This service collects anonymized data about your visit, including pages viewed and time spent on site. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
International Data Transfers
While Herewave Dynamo operates primarily within the United States, some of our service providers may process data in other countries. We ensure that all international transfers meet strict privacy standards.
Safeguards for International Transfers
When we transfer data internationally, we use legal mechanisms such as Standard Contractual Clauses approved by privacy authorities. These contracts require the receiving party to provide the same level of protection as required under US privacy laws.
Countries Where Data May Be Processed
Your data may be processed in the United States, Canada, and the European Union by our service providers. We regularly review the privacy laws and practices in these countries to ensure adequate protection levels are maintained.
Children's Privacy
Our services are designed for adults interested in position trading education. We do not knowingly collect personal information from children under 13 years of age without parental consent.
Age Verification
During account registration, we ask users to confirm they are 18 years or older. If we discover that we have collected information from a child under 13, we will delete that information immediately and close the associated account.
Parental Rights
Parents who believe their child has provided personal information to us can contact our privacy team. We will verify the relationship and, if confirmed, delete the child's information and prevent further collection.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you through multiple channels.
How We Notify You of Changes
- Email notification to your registered address
- Prominent notice on our website homepage
- In-platform notifications when you log in
- Update to the "Last Modified" date at the top of this policy
We encourage you to review this privacy policy periodically to stay informed about how we protect your information. Continued use of our services after changes are posted indicates your acceptance of the updated policy.
Privacy Questions or Concerns?
We're here to help with any privacy-related questions or concerns.
Email: help@ktcius.com
Phone: +1 (312) 701-4202
Mail: 2893 N 500 W, Jasper, IN 47546, United States
Our privacy team typically responds to inquiries within 2 business days.